Privacy policy
Privacy Policy.
This privacy policy sets out how elizabethkellybooks.com (the “Site” or “we”) uses and protects any information that you give the Site, when you use this website.
The Site is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device Information
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor Shopify.
Personal information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order Information
Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising related to products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify, our email provider Klaviyo, our product fulfilment partners BookFunnel and BookVault, and payment partners PayPal, GooglePay, ApplePay.
Personal information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number
Customer Support Information
Purpose of collection: to provide customer support
Source of collection: collected from you.
Disclosure for a business purpose: BookFunnel and BookVault
Personal Information collected: as listed above
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at info@elizabethkelly.ca to request deletion.
Using Personal Information
We require this information to understand your needs and provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.
We periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
Security and Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:
- The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we received, or to otherwise protect our rights.
- We use BookFunnel to fulfil ebook orders and BookVault to fulfill print book orders. You can read more about how these companies use your Personal Information at the links below:
https://bookfunnel.com/privacy
https://bookvault.app/contact-us/
Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
You can read about Shopify's Cookie Policy here: https://www.shopify.com.au/legal/cookies
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We collect emails only for the purposes of sending new release and book information, not names or any other personal information apart from email addresses.
We will not sell or share your email address, phone number, name, mailing address or any other personal and non-public information with any telemarketer or marketing agency.
For any questions, you can contact us at info@elizabethkelly.ca or more information.
You may choose to restrict the collection or use of your personal information in the following ways:
- We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
- If you believe that any information we are holding about you is incorrect or incomplete, please email us as soon as possible at the below address. We will promptly correct any information found to be incorrect.
Contact store owner at info@elizabethkelly.ca
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.